What is the membership suspension policy?

All memberships have a 12-week minimum term from the date of activation. Therefore no suspensions or cancellations are permitted during this time. 14 days notice is required to suspend your membership. The 14 day period will start once your signature has been received and cannot be backdated.
When your account is suspended it becomes inactive and sessions cannot be used. Accrued session expiration times are frozen to ensure they do not expire and will be available when you return. All suspensions require a return date and are charged at $5 per week.